Podcast: Disruptive Successor Show
The Disruptive Successor Show is a podcast for next-generation leaders in family businesses and entrepreneurs who want to disrupt the status quo to grow their business and take it to the next level.
We all know that what got us here isn’t going to get us there.
If you are taking control over your family’s business or trying to get your business to the next level, you will need inspiration, advice and resources to help you create a massive impact.
Listeners of my show include not only the millennial or Gen Z but also the Baby Boomer and Gen Y. My listeners tend to be involved in these industries: business services, construction, design-build-maintain landscape contracting, food manufacturing, property management, real estate, and technology.
And are interested in issues like business coaching, branding, communication, difficult conversations, disruption, employee ownership, exit planning, financial management, leadership, innovation, intergenerational transfer, marketing, multi-generational family businesses, business operations, process documentation, security, selling, storytelling, succession, visioning, wealth management,
My guests are entrepreneurs, family business advisors, multi-generational and Gen 2 family business leaders, heads of university family business programs, consultants, coaches and firms that serve those who are growth businesses.
Clients of my show typically are running businesses with 10 to 200 employees and $1M to $20M in revenues.
Their concerns include: scaling up, exit planning, succession, leadership development, disruption, business planning, finances, growth planning, transferring generational wealth, transferring control, ownership issues, and more.
The benefits listeners receive are introductions to experts and advisors around the issues of growing and exiting a business, whether it’s a family business or entrepreneurial venture. They get a feel for the challenges other business owners and leaders face and how they overcame them. They will hear stories from people and how they came to do their work and why.
My shows feature handpicked guests who engage with me in casual conversations lasting between 30 to 40 minutes. You can expect to be entertained, engaged and may even get takeaways like business tools or ideas for implementation in your business.
I’ve led entrepreneurial adventures in art, clothing, a holistic health lifestyle magazine and trade show, shoe manufacturing. I’ve also led several non-profit organizations. I earned an MBA from the University of Southern California in Entrepreneurship.
I’ve been advising, coaching and consulting family-owned, family-run and entrepreneur-led businesses since 1989. My love for entrepreneurship follows the closure of my family’s sizeable multi-generational clothing manufacturing company after eight decades of operation because there were no successors.
After uncovering the code to scale up a family-run business – a playbook and a disruptive successor – I wrote a book called Disruptive Successor: A Guide To Driving Growth in Your Family Business.
My podcast is my effort to bring interested people into the conversation to benefit disruptive successors.
Pranav Dalal is the visionary Founder and CEO of Office Beacon, a global outsourcing powerhouse with over 5,500 employees. Launching the business in 2000 after the dot-com crash, Pranav has expanded operations from India to the Philippines, Mexico, and South Africa, providing over 150 different services to clients worldwide. As a single father, he is actively building a multi-generational family business, with his children joining the ranks to learn the industry from the ground up. Pranav is also a forward-thinker who leverages unique partnerships with the NFL and SoFi Stadium to drive business growth.
SHOW SUMMARY
In this episode, host Jonathan Goldhill sits down with Pranav Dalal to discuss his 25-year journey of building a truly global enterprise. Pranav shares the origin story of shifting from the tech sector to B2B services and how he strategically scaled Office Beacon across multiple continents. We explore how he balances running a massive remote organization using systems like EOS and the “generational compact” he has established with his children. Pranav also offers fascinating insights into his unique sports marketing partnerships, his aggressive adoption of AI to disrupt his own business model, and the ancestral values that guide his leadership.
KEY TAKEAWAYS
- The Generational Compact: Pranav built Office Beacon with the specific intent of creating a multi-generational legacy. His children joined the business not through nepotism, but by starting at entry-level positions to learn humility and hard work.
- Scaling with EOS: Managing 5,500 employees remotely requires discipline. Pranav utilizes the Entrepreneurial Operating System (EOS) five levels deep to ensure core values and goals are cascaded effectively across global teams.
- Innovative Partnerships: Moving beyond traditional marketing, Office Beacon holds exclusive partnerships with SoFi Stadium and the NFL Alumni Association, using stadium suites for daily business networking rather than just game-day entertainment.
- Disrupt or Be Disrupted: Pranav views himself as the “Chief Disruption Officer.” He is heavily investing in AI education and implementation for 2026, believing that if he doesn’t disrupt his own business model, a competitor will.
- Trust But Verify: A core leadership lesson Pranav instills in his children and team is the concept of “trust but verify”—maintaining faith in people while ensuring details and execution are validated to prevent costly mistakes.
- Ancestral DNA: Pranav reconnected with his heritage, discovering that his surname “Dalal” means “broker” in Persian/Hindi, which reinforced his belief that business and entrepreneurship are embedded in his family’s DNA.
QUOTES
- “My whole goal was to create a multi-generational family business.”
- “If we’re not disrupting ourselves, someone’s going to disrupt you.”
- “I realized that it was a very doable thing… that there are these family legacies out there in business that go back hundreds of years.”
- “They fail, feel a sense of ownership even though I’m the owner… their mindset of being accountable is incredible.”
- “I’m in the people business, and I should be the first one to say, ‘Wow, I’m scared of AI,’ but I’m embracing it a thousand percent.”
Connect and learn more about Pranav Dalal and Office Beacon:
Pranav Dalal’s LinkedIn: https://www.linkedin.com/in/pranavdalal/
Office Beacon Website: https://www.officebeacon.com/
Email for inquiries: sales@officebeacon.com
If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message. If you’re interested in picking up a copy of Jonathan Goldhill’s book, Disruptive Successor, go to the website at www.DisruptiveSuccessor.com
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